Your account, explained
A little help, when you need it.
Account questions, purchases, meal estimates, or your information. Here is where to start.
Get in touch
Contact Koshoku
Operated by GordonHan in Singapore.
Proposed address · inbox setup pending
For support and privacy requests. Include your app version, iOS or Android version, and a short description. Keep passwords, verification codes, and payment-card details out of your message.
Accounts and sign-in
Check your email spelling and spam folder when looking for account messages. Use “Forgot password?” on the sign-in screen to request a reset. Reset links can expire; request a new one if needed.
Plus and purchases
Use “Restore purchases” with the store account used to buy Plus. Manage renewal and cancellation in your store subscription settings. Account deletion and uninstalling the app do not cancel a subscription.
Refund requests follow the store's process and applicable consumer rights.
Meal estimates
AI estimates can miss ingredients or portions. Photograph the food clearly and review or edit the result before logging it. Koshoku provides general nutrition information and cannot assess allergies or replace medical advice.
Your information
Request access, correction, consent withdrawal, account deletion, or raise a privacy concern through the contact above once the inbox is active. We may verify ownership before changing or deleting account data.
Read the privacy policy →